Shipping costs 5.95 €. For purchases exceeding 79.95 €, free shipping is included!
We are EU-based, and ship all products from Denmark. You will not be charged VAT or any other hidden fees as long as you shop from within an EU-based country.
Once your parcel has been handed over to our logistics partner, you will receive a tracking number complete with a delivery confirmation via email. This enables you to check the status of your order using the courier's tracking portal.
We pack and ship daily (Monday-Friday). Your order will typically arrive within 2-4 working days after it's been placed.
If you make an order containing an item marked "Pre-order", your entire order will be shipped together.
As our customer, it's important to us that you're 100% satisfied with your order. That's why we include a 100-day exchange policy with all orders!
To return or exchange a product, please follow the instructions below.
Exchanges:
- Place a new order complete with the items you want in exchange.
- Fill out the form below.
- We will send you an email complete with detailed instructions on how you can return the items you do not want to keep.
Returns:
- Fill out the form below.
- We will send you an email complete with a set of detailed instructions.
- Remember to return products within 14 days after receiving them.
Product complaints:
If you have received a defect product, or have other complaints, fill out THIS FORM, and we will help you as soon as possible.
NOTE: The handling time for returns can take up to 14 working days. Handling time for refunds is up to 10 working days after your return has been processed.
