Privacy Policy

1. INTRODUCTION

This privacy policy gives you an overview of how the data you provide SillySanta is processed. Your privacy is very important to us, which is why we process your information in accordance with the current Personal Data Act (GDPR) and other data protection laws. This privacy policy explains how we collect and use your personal information. It also describes which rights you have and how you can use them. Rest assured that everything we do is to give you the best possible service.

2. WHO IS RESPONSIBLE FOR THE COLLECTION OF DATA?

We control all the personal data that is collected on our platform. Our contact details are:

SillySanta AS
C/O Parcel Feeder
Midtager 29
DK-2605 Brøndby
Denmark
E-mail: hi@sillysanta.com
Organization no: 916 896 050 MVA

3. HANDLING

Your information is collected to provide our services and fulfill contractual obligations. Your information may also be used for marketing purposes or to provide you with information about our products and services. Additionally, we use that information to improve our products and services.

4. PROCESSING OF THIRD-PARTY DATA

SillySanta's partners may process personal data if it is necessary to fulfill our obligations towards you. Your information may be transferred or shared with a third party. On such occasions, we will take steps to ensure that your personal data is handled in accordance with the current laws and regulations. Your information may also be transferred or shared with third parties such as the Police, Tax Agency, and other authorities where we are obliged to do so by law or if you have approved that we do so. Transfer of personal data to countries outside the EU/EEA requires that the country in question has an agreement with the EU/EEA. We will never pass your information on to a company that conducts its business from a country that does not have this. We will never sell your personal data to a third party unless we have your consent to do so.

5. WHAT DATA DO WE PROCESS ABOUT YOU?

When you use SillySanta's platform, we collect personal data. We need this data to enable us to perform the contract between you and us, as well as to comply with our legal obligations and safeguard any legitimate interests. Without this data, we may not be able to offer you all the services you request. The respective context determines what specific data we process. This depends on your actions. For example, whether you place an order with us or contact us via email.

Please note that we may also provide information about special processing situations separately at an appropriate location, for example, when you contact us. The data is processed in accordance with the General Data Protection Regulations and other applicable national rules.

Below is a list of the personal data that we collect and process about you when you visit our website:

  • The name of your Internet service provider
  • Information about the last website you visited
  • Your web browser and operating system
  • Your IP address
  • Files that you have requested
  • The volume of transferred personal data (e.g. downloads/file exports)
  • Information about the websites you access from our website, including the date and time

We collect this data to analyze the traffic on our website, as it is in our interest to measure the success of our marketing strategy.

When you contact us via email, social media, chatbot, or other means, we may collect and process the following data:

  • First name and surname
  • Email address
  • Other contents of the inquiry

We process this data to allow us to answer your inquiries.

We store your personal data for as long as needed to complete the stated purposes. The storage of data is carried out in accordance with the rules on bookkeeping, the period of limitation of criminal liability, and liability for damages, if relevant.

We obtain the following data as part of the order process when you use our webshop:

  • First name and surname
  • Company name (optional)
  • Address
  • Postal code
  • Town/city
  • Email address
  • Telephone number
  • Country code

We process this data to be able to supply the requested products to you. If you have consented to cookies, your telephone number and email address will be used for statistics and optimization of our marketing activities via marketing channels.

When you subscribe to our newsletter, we collect and process the following data:

  • First name and surname
  • Email address
  • Country code

We also process your personal data to send you our newsletter. The processing of this data is based on your consent. You may withdraw your consent at any given time. You can do this by contacting us directly, or clicking the ‘unsubscribe’ link in the newsletter. Once you have unsubscribed from the newsletter, we will erase your personal data unless we are entitled to process the data for another purpose based on this Privacy Policy.

6. STORAGE PERIOD

Personal data is only stored for as long as it is necessary to complete the original purpose of the collection or to fulfill obligations according to the relevant laws and regulations. Your personal information is permanently deleted or anonymized when it is no longer relevant for the purposes for which it was originally collected, or it is no longer necessary to comply with laws and agreements.

7. YOUR RIGHTS

As a private individual, you have the right to receive information about which personal data we have stored about you once per calendar year. Requests for such extracts from the registers must be made in writing and signed by the applicant. It must also contain the applicant's name and social security number. The extract from the register will then be sent to the applicant's registered address. You can also request to have your personal data removed if it is no longer necessary for the purpose for which it was collected and where there are legal obligations that prevent the data from being deleted. If you believe that the information about you is incorrect or incomplete, you have the right to correct the incorrect information. We will correct or update the information about you as quickly as possible.

8. COOKIES

A cookie is a small text file that is stored on your computer or device and contains information. SillySanta only uses cookies for technical reasons. For instance, to improve the website and make it easier for you as a user. Among other things, cookies are used to remember which products you have placed in your shopping cart. SillySanta does not store any personal information via cookies.

9. COPYRIGHT

All content on sillysanta.com is protected by international copyright law. This means that all content such as texts and images cannot be copied, either in whole or in part, for private or commercial use without our consent.

10. MODIFICATION OF PRIVACY POLICY

This personal data policy can be changed at any time without prior notice. If there are significant changes to this personal information policy, we will inform you of this by displaying a clear message on our website or in another appropriate way. The latest version will always be readable at this URL.

11. MOBILE TERMS OF SERVICE

The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

The SillySanta.com mobile message service (the "Service") is operated by SillySanta (“SillySanta”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to SillySanta’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of SillySant through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with SillySanta. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP  or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other SillySanta.no mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance email hi@sillysanta.com

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.