Returns & Exchanges

As our customer, it's important to us that you're 100% satisfied with your order. That's why we include a 100-day exchange policy with all orders!

To return or exchange a product, please follow the instructions below.

Exchanges:

  1. Place a new order complete with the items you want in exchange.
  2. Fill out the form below.
  3. We will send you an email complete with detailed instructions on how you can return the items you do not want to keep.

Returns:

  1. Fill out the form below.
  2. We will send you an email complete with a set of detailed instructions.
  3. Remember to return products within 14 days after receiving them.

Product complaints:

If you have received a defect product, or have other complaints, fill out THIS FORM, and we will help you as soon as possible. 

NOTE: The handling time for returns can take up to 14 working days. Handling time for refunds is up to 10 working days after your return has been processed.